Teller Productivity

Teller productivity is shown by hourly transaction counts by month for all transactions (draft and regular) for up to 11 months back in history.

Features

Evaluation of all transactions by teller, hour, day and transaction for up to 11 months back
Allows printing of 80/132 column report for more hours to show on the report
Evaluate both deleted and live (non-deleted) transaction volume for clear evaluation of productivity and possible malfeance on the system
Allows for lists of tellers/transactions to evaluate branch activity or specific transaction activity
Allows for summary reporting for quick evaluation of workloads and processing levels

Detail

Teller Productivity Reporting can sub-total by month, by teller, by date and by transaction for every hour of the day. You can now evaluate staffing costs and productivity. Special features allow you to monitor 'deleted' transactions and avoid potential attacks on the system. Also used to assess productivity and staffing for credit union managers and teller supervisors. Any credit union with branches or more than four tellers needs this product.